Shipment of Hemmed Items Temporarily Delayed A Few Days
First I would like to thank you once again for staying loyal to us. We appreciate every single one of you!
Many of you know we try to ship quickly--either the same day or the next day. It is important to us to exceed your expectations, but sometimes life has other plans. If you are on our mailing list, you already know both of our lovely seamstresses have been felled by COVID-19. We keep them in our prayers and hope to have them back at work in the next few weeks.
Belt Looped and Unhemmed Pants will still ship right away: If you are ordering your pants unhemmed (at a full 37 inches long), they will ship out the same day or the next day. If you want belt loops sewn on, we can do that in-house with no problem as it is quite different to tack on loops versus doing a blind stitch on a hem.
Hemmed Pants will take a little longer than ususal to ship: For the next several weeks, if you opt for us to do the hemming on your slacks, it will take about a week before we can ship, as we have to outsource this service until our alterations dept is back in full force. We have contracted with an outside tailor in New Bedford to handle orders that come in that require specific inseams and are happy to absorb the extra cost to keep this service available to our customers. The first batch will arrive back at the warehouse and will ship tomorrow.
Thank you for your patience as we navigate through this new challenge together.
I will keep you updated, of course, as the situation changes.
Take good care,